In another bad product release for Samsung, its brand-new folding Galaxy Fold smartphone appears to be breaking after being used for only a couple of days, according to journalists reviewing the device before launch.
An online electronics retailer is fined a record $3.15 million after it broke Australian consumer laws by failing to deliver, repair or refund mobile phones, cameras and other electronic goods to customers across the country.
Solar panels have been installed on the rooftops of two million Australian households — but why are so many people left helpless when they run into a problem?
A network of popular Facebook pages that have built large audiences catering to Australians agitated over hot button issues is under the control of trolls and scammers from the Balkans, an ABC investigation reveals.
Australian proponents of the 'right to repair' movement say the environment, consumers and small business are suffering without regulation.
Telco providers have been selling contracts for multiple devices — including tablets, drones and smart watches — without proper checks to see if the consumer can afford the additional costs.
Australian households may be being duped into buying extended warranties for appliances with retailers convincing them the goods only have a 12- to 24-month warranty, consumer group Choice warns.
Complaints about the country's two biggest phone and internet providers, Optus and Telstra, continue to make up the bulk of consumer gripes — and they're mostly about mobile services.
China e-commerce giant Alibaba plans to open 1,000 of its new-age supermarkets in the next five years and it has Australian produce on its shopping list.
Reports that a defunct computer screen dropped at Officeworks for recycling was shipped to a junkyard in Thailand have renewed calls for Australia to get serious about e-waste controls.