A "flood" of vulnerable Australian have been walking into Telstra shops looking to buy a cheap flip phone and walking out with contracts worth $250 a month. Now the consumer watchdog is investigating.
Australians are the second most indebted households in the world, and a handful of lenders will let borrowers spread that large debt burden over a 40-year repayment period, allowing them to borrow more but also pay for the privilege.
About 200,000 Australians live in retirement villages, but some are paying dearly to do so, signing up to complicated contracts and worrying the money they are spending now may leave them unable to afford aged care when they need it.
The first trial arising from the banking royal commission has wrapped up, with an already shuttered financial planner accused of misleading and deceptive conduct.
When Jane Sinclair's mother died two years ago she organised a basic cremation through a funeral provider. She was charged $5,000, most of which was a "professional service fee".
Joanna Boyce worked as a physiotherapist and was a talented soccer player before a car crash changed her life seven years ago, but she is yet to receive a settlement she says will cover her costs. It's a familiar tale.
Hundreds of Indigenous people living in communities across the West Australian desert are being signed up to loans by a Gold Coast-based lender they can neither afford nor understand, advocacy groups say.
The consumer watchdog has accused Kogan of using misleading discounts to lure customers, but it happens more than you think. Ralph-Christopher Bayer shares the tricks of the trade.
Video gaming company Sony Europe will face court in Australia over allegations it refused to refund customers who bought faulty games through its PlayStation online store.